Privacy Policy

Effective Date: May 24, 2026

Welcome to Ghosts Brew. Your privacy matters to us. This Privacy Policy explains how Ghosts Brew collects, uses, stores, and protects information when you visit our website, place an order, contact us, or interact with our store.

We may serve coffee with a ghostly twist, but your personal information should never disappear into the unknown. We keep things clear, careful, and brewed with respect.

Information We Collect

When you use our website, we may collect information you provide directly, including your name, email address, billing address, shipping address, phone number, order details, and any message you send through our contact forms or customer service channels.

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general usage activity. This helps us understand how visitors use our store and allows us to improve the shopping experience.

Payment Information

Payment information is processed through secure third-party payment processors. Ghosts Brew does not store your full credit card number or complete payment details on our own systems. Payment processors may collect and handle your payment information according to their own privacy and security policies.

How We Use Your Information

We use your information to process orders, fulfill purchases, provide customer support, send order confirmations, respond to questions, prevent fraud, improve our website, and operate our business.

We may also use your email address to send updates, promotional messages, or marketing emails if you have chosen to receive them. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, remember preferences, measure traffic, understand customer behavior, and support advertising or retargeting efforts.

You can adjust your browser settings to block or delete cookies. Some parts of the website may not work properly if cookies are disabled.

How We Share Information

We do not sell your personal information. We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping providers, website hosting providers, email service providers, fraud prevention tools, analytics services, and advertising platforms.

These service providers are only given the information needed to perform their services. We may also disclose information if required by law, legal process, fraud prevention needs, security concerns, or to protect the rights, property, and safety of Ghosts Brew, our customers, or others.

Order Fulfillment and Shipping

To complete and ship your order, we may share your name, shipping address, contact details, and order information with fulfillment partners, shipping carriers, or suppliers involved in delivering your purchase.

Email Communications

If you contact us by email or through our website, we may use your information to reply to your message and provide customer support. Our customer service email is support@ghostsbrew.com.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, payment system, or electronic storage method can be guaranteed to be completely secure.

Data Retention

We keep personal information only as long as needed for business, legal, tax, accounting, order fulfillment, customer service, fraud prevention, and recordkeeping purposes.

Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or a copy of certain personal information we hold about you.

To make a privacy-related request, contact us at support@ghostsbrew.com. We may need to verify your identity before completing certain requests.

Children’s Privacy

Ghosts Brew is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party websites. We encourage you to review their privacy policies before sharing personal information with them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Ghosts Brew
Email: support@ghostsbrew.com
Website: https://ghostsbrew.com

At Ghosts Brew, we believe good coffee should haunt your taste buds, not your privacy. Your information is handled with care, kept as protected as reasonably possible, and never treated like a mystery.